Nutley Kia’s social media platforms soon became a customer service hub. They were then able to better serve dissatisfied customers and resolve issues efficiently.
After only a few short months, social media engagement from fans and followers increased to over 5,000 Facebook fans and over 300 followers on Twitter from the local area. Pepper Gang turned their inconsistent ‘salesy’ social focus into a presence that provides valuable information, updates, and influence in the area.
With the help of Pepper Gang’s unique approach to proactively target and speak to the dealerships local area, Nutley Kia is becoming a place for locals to tune into for updates on events and local happenings as well as a trusted source for businesses they’ve partnered with. Nutley Kia is now excited about the opportunities coming their way and becoming a more recognized name.